Welcome to my shop!
I will ship 1-3 business days from order completion, except for large furniture which takes 1-2 weeks to schedule pick up. All items are insured. At this time, I am only shipping domestically in the U.S.
I accept credit cards, PayPal, Amazon Payments, and Apple Pay.
My store is hosted on Shopify Inc. They provide me with the online e-commerce platform that allows me to sell my products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
*Texas residents pay a 8.25% sales tax*
I will accept returns if you notify me within 3 days of receiving item. Please ship item in original package within 7 days of delivery.
Buyers are responsible for all shipping costs. Shipping fees are not refunded. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
All shipping charges (shipping, handling, and insurances) are NON-REFUNDABLE. Cost of shipping is included in item price. If an item is returned, the original shipping fee is deducted from the refund amount. The Buyer is responsible for the return shipping.
The term and use of 'Free Shipping' allows the Seller to include shipping cost in item price. This allows the Buyer to see the total amount of item upfront. No shipping cost surprises!
Vintage and handmade items are unique. There might be small flaws or signs of age. I take great care and pride in my shop and want you to be satisfied with your purchase. Feel free to contact me with any questions before purchase!
ITEMS DAMAGED IN SHIPPING: In the case of a shipment arriving damaged, please contact me immediately for instructions. For me to file a claim, I will need photos of the damage emailed to me, within 3 days of receiving item. Please retain the contents you received and all the associated packing materials until your claim is settled. You may be asked to take them to your local Post Office for inspection later. Please do not reship the package unless instructed by me.
Once I have been reimbursed, I will issue a refund for the purchase price of the damaged item. According to the USPS website, domestic claims are usually paid within 30 days.
I use USPS Priority Mail or FedEx within the US, excluding Freight items. On oversized or fragile items, I will ship via FedEx Ground Home Delivery. Furniture will be shipped with Plycon. All items are insured and will have a tracking number.
For delivery of furniture, I prefer using the white glove/blanket wrapped delivery, Plycon. On smaller pieces I will use FedEx Ground. Delivery times vary based on their delivery schedule. FedEx Ground usually takes 3-5 business days. If shipping with Plycon, please allow 3-7 weeks for delivery.
Please understand that once a shipment is picked up and paid for via Plycon or FedEx you are now responsible for communicating with them. They are a third party shipping company and completely separate from Boulder Blue Studio.
Local curbside delivery available in Greater Houston area for $25 or $50.
If you need something delivered sooner than the standard times, please contact me.Thank you,
Boulder Blue Studio